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HARBORSIDE HEALTHCARE-NEW HAVEN


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2005 Apr 15, 7:21am   1,571 views  3 comments

by Patrick   ➕follow (55)   💰tip   ignore  


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1   address_84   2009 Feb 6, 11:00am  

1. The smell inside this place is terrible.
2. They threaten their patients.
3. They turn over their management in short time periods.
4. They do not attend to their patients.
5. They double bill Medicaid, Medicare and the patients.
6. Patients pay hundred's of percent higher than Medicare for out of pocket.
7. They use drugs to sedate patients who the staff feels are troublesome.
8. They ignore signs of urinary infections in their patients.
9. They ignore patients calls for help.
10.Physical rehabilitation is not a reality but charges for it are a reality.
11. Avoid this torture chamber for all the people that you care about.
12. Indiana ranks last in the nation and Fort Wayne ranks last in Indiana.

2   Patrick   2009 Feb 6, 11:41am  

> 9. They ignore patients calls for help.

In the place my own mother was in, there was a woman who called for help constantly, though nothing in particular was wrong. Someone would check on her every hour or so. After visiting my mother a lot I got a bit used to it, and was no longer shocked that no one was coming to help this woman more frequently. Though I'm sure it was pretty shocking to visitors who didn't know about this particular woman.

Not that calls for help should ever be ignored, but some patients are just outright insane.

3   elliemae   2009 Feb 7, 4:44am  

You may call the Bureau of Healthcare or the number for the state agency for complaints that are listed on information boards in the nursing home. Your concerns are serious, and you should report them. They will be investigated, although they may never tell you the outcome. Be sure to have specific instances that can be investigated.

According to Medicare.gov, this facility received deficiencies during their last state audit. For further information, the nursing home has to provide the actual findings to residents and visitors in the form of a 2567 form; you should be able to find them without asking but they must be provided when you ask.

I agree with Patrick, many times people ask for help or are constantly ringing their call lights. That doesn't mean they shouldn't be answered.

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