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Vanguard service is falling


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2021 Sep 1, 5:23pm   938 views  14 comments

by clambo   ➕follow (2)   💰tip   ignore  

I’m going to rant a bit.
I have been a satisfied customer at Vanguard since 1992.
I’m now a “Flagship” customer because my investments were significant.
They claim to offer me better service.
I don’t ask questions often, but I wrote a question on August 26 about my dividends excluding IRAs.
I was being a little bit lazy to figure it out.
Today I got a reply “use this online calculator”

I wrote thank you for your reply and I am unsatisfied with it and with Flagship service.
Previously I had a person who was assigned to me, it was not very easy to connect but he was mine at least.
Something weird is going on.

Comments 1 - 14 of 14        Search these comments

1   Patrick   2021 Sep 1, 5:25pm  

If you think their service is bad, try Fidelity for something worse.
2   Booger   2021 Sep 1, 6:21pm  

Fidelity's website sucks.
3   Ceffer   2021 Sep 1, 7:04pm  

Vanguard is always trying to foist a financial advisor for one percent of the annual sum, or whatever. They love to splice a slick grifter onto the piles, it keeps the junior employees happy.

I just leave the shit alone and look to rebalance once a year or so. The stock market could go to zero, and I would still be financially independent (cross fingers that ultimate star crossed cataclysms don't occur). It's not worth the worry to keep trying to finesse it through false gambling inspirations.
4   Blue   2021 Sep 1, 7:09pm  

clambo says
Something weird is going on.

Stop worrying about little things. Vanguard is still the best in cost savings. No one can beat them.
5   clambo   2021 Sep 1, 7:48pm  

Ceffer, Vanguard is promoting a financial adviser service for 0.30% of your assets, which is not bad especially if you have funds with low expense ratios, some are 0.05% (index funds) others a bit more.
It is a bit of a waste however; 3 grand per million, vs a fee only planner for an hour?

I’m always confused by the Fidelity website. I have my HSA there.

Vanguard are also promoting a “robo adviser” arrangement for 0.30%
They write software and charge for its use and have no pesky employees to pay.

Interesting factoid:
The best performance among investors were found out; dead people who had accounts.
They make no changes and the mutual funds did their thing.

Blue is correct, and I guess I’m just nit picking.
I also like T. Rowe Price and I have some great funds there, but not as much dough with them
6   Ceffer   2021 Sep 1, 10:20pm  

I think I'll put it all in Bitcoin, get vaxxed, and forget my password. Does Bitcoin accept the same password that I have on my luggage, like, 000?
7   RWSGFY   2021 Sep 1, 10:42pm  

Booger says


Fidelity's website sucks.


Fidelity everything sucks: I've responded to their e-mail about opening an investment accout for my kid to play with and the fucking thing doesn't allow any realistic way to fund it. Can't link my checking account, can't link his savings account, can't deposit his paychecks... Fucking morons.
8   clambo   2021 Sep 2, 6:43am  

FuckCCP89,
I don’t want to meddle, but if your son is under 18 it may be necessary for you to establish a UTMA registration for his account.

Savings accounts are generally difficult to use for transactions as opposed to a checking account.
I don’t like savings accounts in general. If he has a checking account he will have much less difficulty.

I noticed that the Fidelity phone app made opening an account pretty easy, my friend’s girlfriend wanted to buy a mutual fund but fund it with just $500. I said Fidelity has no minimum.

I remember years ago I could deposit third party checks but not anymore.
A client would pay me, and I would endorse the check, add my mutual fund account number, and mail it in.
9   RWSGFY   2021 Sep 2, 6:55am  

clambo says
I don’t want to meddle, but if your son is under 18 it may be necessary for you to establish a UTMA registration for his account.


Thanks for the hint. I'll look into it.
10   zzyzzx   2021 Sep 2, 8:06am  

FuckCCP89 says
Fidelity everything sucks: I've responded to their e-mail about opening an investment accout for my kid to play with and the fucking thing doesn't allow any realistic way to fund it. Can't link my checking account, can't link his savings account, can't deposit his paychecks... Fucking morons.


T Rowe Price's website is so much better than Fidelity. I have only use Vanguard's website a little, but I was OK with it.
11   clambo   2021 Sep 2, 8:51am  

More grist for FuckCC above:
Tell him $500/month for 33 years=$1 million
How soon does he want to be a millionaire?
I recommend a Roth IRA.
12   Al_Sharpton_for_President   2021 Sep 2, 8:58am  

Suppress the impulse.


13   RWSGFY   2021 Sep 2, 9:04am  

clambo says
More grist for FuckCC above:
Tell him $500/month for 33 years=$1 million
How soon does he want to be a millionaire?
I recommend a Roth IRA.


LOL, this is exactly 2 things I've told him yesterday while he was sharing his plans on how he's going to spend his first paycheck. ;)

PS. I also found a way to fund the account: they don't allow to "pull" money from an external account but I can "push" it from the outside institution (if it makes sense). The whole thing feels clunky for 2021.
14   clambo   2021 Sep 2, 10:49am  

I have had a checking account linked to several mutual fund companies and can send $ or receive $.

The ones which required paper checks with a filled out form were
1. SEP-IRA
2. Variable annuity

A guy normally doesn't think about retirement money until late 20s.

He might like owning 2 funds: a Roth and a regular account.
He can raid the regular account for something he desires.

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